The Product Manager will be working within Lightspeed Retail product, ensuring optimum & timely delivery from the development team. Responsibilities include ensuring the team is staffed for success, engaged, motivated, mentored and follows the Lightspeed & industry product management best practices. Product direction will include strategy, ideation, implementation & continuous product improvement. Detailed team responsibilities are listed below.

What you’ll be responsible for:

  • Define & maintain the product roadmap 
  • Prepare high level product definition documents (product memos) during ideation phase, working with design team, to obtain stakeholder approval
  • Identify potential business partners to accelerate time to market
  • Prepare financial models to place value on new features & participate in product pricing discussions 
  • Writing & grooming of product backlogs & the sprint objectives 
  • Define and track (after release) new feature criteria for success KPI’s
  • Customer engagement, acquisition, monetization retention
  • Create effective quarterly product communication
  • Participate in external “community” 

What you’ll be bringing to the team:

  • Experience evolving in Agile/Scrum development cycle, building and delivering high quality software on time
  • Understanding of  digital marketing 
  • Experience working with UX/UI design teams
  • Knowledge of A/B Web testing tools such as Optimizly
  • Knowledge of product instrumentation / analytics tools such as Google Analytics,  Amplitude, Segment, Intercom
  • Previous people management experience 

Even better if you have, but not necessary:

  • Keen interest in marketing
  • Keen interest in product optimization, A/B testing
  • Strong analytical skills
  • Eloquent presentation & communication skills 
  • Ability to work cross team organizations 
  • Ability to work in fast paced  Agile development environment
  • Self motivated with good analytics capability, excellent hands-on skills and someone that enjoys delivering products
  • Results oriented & able to contribute in team environment
  • Strong verbal and written communication skills

What’s in it for you:

  • Lots of autonomy, flexible work culture and possibility of remote work
  • Development of very high traffic products, used at the global scale 
  • Tons of growth opportunities into technical or people management roles
  • Amazing benefits & perks, including equity for all Lightspeeders
  • Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story

Who we are

Lightspeed (TSX/NYSE: LSPD) powers small and medium-sized businesses with its cloud-based, omni-channel commerce platforms in over 100 countries around the world. With smart, scalable, and dependable point of sale systems, Lightspeed provides all-in-one solutions that help restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business.

Headquartered in Montréal, Canada, Lightspeed is trusted by favourite local businesses, where the community goes to shop and dine. Lightspeed has offices in Canada, USA, Europe, and Australia.

We're passionate about enabling people to do their best work. Come work with us and find out what you can do!